Privacy Policy

We recognize the importance of protecting our users' personal information and personally identifiable information. In order to ensure appropriate collection, use, and protection of personal data, we have established the following Privacy Policy.

  1. We will abide by the laws that govern the protection of personal information. (Act on the Protection of Personal Information)
  2. We will establish operational procedures for protecting personal information and appoint personel tasked with ensuring its protection.
  3. We will define the purpose of using personal information, and we will gather personal information using appropriate methods only to the extent that is required to fulfill such purpose.
  4. The term "Personal information" refers to that information which would allow a user to be personally identifiable. Specifically, it includes information such as a user's name, mailing address, phone number, birthday, email address, IP address, communication history, etc.
  5. We collect personal information for the following purposes:
    ・Responding to inquiries submitted by our users
    ・Shipping products as part of a product exchange process, etc.
    ・Processing other user support services
    ・User analytics purposes in order to improve services provided by us
  6. There may be instances where we will be required to make changes to our policies surruonding the use of personal information. In such cases, we will limit changes to the extent that still fall within reasonable limits of the original intended purpose. We will inform users of such changes when they been made.
  7. When using this site, you have control over the personal information that you submit to us. However, please understand that should you decide to refrain from providing personal information or omit information for required fields, we may not be able to provide support services.
  8. By using this site, you agree to the terms of our Privacy Policy. If you do not agree to terms of our Privacy Policy, please refrain from using this site.
  9. Except in cases as required by law, we will not disclose your personal information (excluding any personally identifiable information used for administrative purposes as defined by the "My Number Act") to any third party without your consent. However, we may store your personal information using industry appropriate service agents with whom we have executed an agreement that governs the handling of your personal information. There may also be cases where we will disclose your personal information at the request of police, a court order, or other administrative or judicial organizations as required by law.
  10. We will take reasonable measures to protect personal information from falsification, data leaks, and unauthorized access.
  11. You may request to have the personal information we have on file for you to be disclosed to you at any time. In the event there are errors or changes, you may request to have the applicable sections corrected. Upon completing the necessary procedures to verify your identity, we will take reasonable measure to address your request promptly.
  12. We will abide by the "My Number Act" in addition to all other relevant laws that govern the handling of personally identifiable information and Individual Numbers. With regards to the safekeeping of personally identifiable information, we will also establish rules that govern their management.
  13. We will abide by the "My Number Act" in addition to all other relevant laws that govern the handling of personally identifiable information and Individual Numbers. With regards to the safekeeping of personally identifiable information, we will also establish rules that govern their management.
  14. Regarding third party advertisers, such as Google, that use cookies:
    ・Advertisements from our company are listed throughout a number of internet sites through Google and other third party advertisers.
    ・Google and third party advertisers use cookies to determine past access to our website and base their advertisements on this browsing history information.
    ・You can access Google Ads' opt-out page (https://adssettings.google.com/authenticated) to disable the use of cookies. (You can also access http://www.networkadvertising.org/managing/opt_out.asp to disable the use of cookies by other third party advertisers.)

If you have any questions regarding the handling of your personal information, or if you would like to view, edit, or delete the information we have on file, please send a request to the following: